Categories > Apprenticeships
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£30.00 + VAT

This online course in ‘Principles of Providing Administrative Service’ provides you  an understanding of core administrative skills.


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£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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