This course has been developed by the National Syllabus for conflict resolution and deals with communication skills, personal safety and what if situations.

The People Managers’ Toolkit is available as a suite of 3 levels.  These courses are aimed at helping those who manage others to achieve their full potential in carrying out their supervisory role benefiting not only the individual manager, but also the team within which they work and consequently their wider organisation. 

The People Managers’ Toolkit is available as a suite of 3 levels.  These courses are aimed at helping those who manage others to achieve their full potential in carrying out their supervisory role benefiting not only the individual manager, but also the team within which they work and consequently their wider organisation. 

The People Managers’ Toolkit is available as a suite of 3 levels.  These courses are aimed at helping those who manage others to achieve their full potential in carrying out their supervisory role benefiting not only the individual manager, but also the team within which they work and consequently their wider organisation. 

This course is aimed at managers who may have responsibility for a team of people, or an individual, and are therefore keen to improve their skills of delegation. 

This course is aimed at managers who have a responsibility to manage a team and an organisational culture.

This course is aimed at managers who have a responsibility for managing effective inductions.

This course is aimed at managers with the responsibility for managing capability situations.

This course is aimed at managers who have a responsibility to manage their team effectively and utilise coaching skills or an external coach.

This module is aimed at managers who have a responsibility to manage conflict within their team.