£30.00 + VAT
This engaging NHS & Social Care-specific module will provide an overview of Health Records Management. It will enable a learner to understand what a Health Record is, what the legal implications are and the best practice in records management. It will also give an understanding of patients’ access to records, electronic health records and retention and disposal of records.
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£30.00 + VAT

This engaging NHS & Social Care-specific course will describe the framework of standards for handling information in a confidential and secure manner, known as Information Governance (IG). It will enable the learner to understand what IG management means, have an appreciation of the NHS job roles involved, be aware of the role of the Caldicott Guardians and an understanding of the IG Toolkit and how it can be used.


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£30.00 + VAT

This engaging NHS & Social Care-specific course will look at why good quality information underpins sound decision making and contributes to the improvement of service provided. It will cover the nature of errors, tell the learner what Information Quality is all about and the management and supporting bodies behind it as well as stating its role in Information Governance.


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£30.00 + VAT

This engaging NHS and Social Care-specific module will provide an overview of the benefits and legal requirements of adopting the Information Security principles within an organisation. It will demonstrate why Confidentiality, Integrity and Availability are key to the use and protection of information.


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£30.00 + VAT

In a day to day routine it is difficult to keep as organised as you would like. Some people frequently feel under pressure to the pace of day to day life, as it has dramatically increased and many people feel that there are simply not enough hours in the day. As a result, this e-learning course has been designed to help learners improve their time management skills.


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£30.00 + VAT

This module provides learners with an enhanced understanding of the regulatory requirements relating to tissue viability, as well as information on appropriate wound care.


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£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£30.00 + VAT

This Virtual College course is aimed at managers who want to develop their understanding of their role.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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