£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£30.00 + VAT

This Virtual College course is aimed at managers who want to develop their understanding of their role.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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£30.00 + VAT

Decisions about value for money are a daily reality in all our lives. We are constantly choosing which items or services to buy, and judging the right balance for us between quality and cost. These basic principles can be expanded and developed to create a refined Value for Money strategy which can help ensure your business obtains maximum benefit from the goods and services it acquires.


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£30.00 + VAT

Visual management focuses on teaching learners about the importance of workplace/workstation organisation and how visual aids and signals can help streamline any process and communications. Visual management simplifies understanding of the workplace and provides a more accurate perception of reality, enabling learners to make informed decisions quickly.


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£30.00 + VAT

Sexual Health is an important aspect of our physical and mental wellbeing. While sexual behaviour is to be regarded as a natural part of life, certain aspects can also have a negative impact on our health.


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£30.00 + VAT

This course will provide people at any level, in any sector, with guidance that will help them to work safely at heights.


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£30.00 + VAT

Health and Safety rules and regulations are extremely important and this course will help learners gain a greater knowledge of the relevant regulations and how to comply with them within an engineering environment.


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£15.00 + VAT

This Writing an Effective CV online course gives advice and guidance on the CV writing process, helping you secure the all-important job interview and get into work.


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