£30.00 + VAT

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.


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£30.00 + VAT

Antisocial behaviour is defined as any aggressive, intimidating or destructive activity that damages or destroys another person's quality of life. This course has been specifically designed to give a thorough understanding of anti-social behaviour and the actions that can be taken to address the issue. This module is viewed on a regular basis and updated as necessary.


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£30.00 + VAT

This course is aimed at individuals and carers who are required to offer effective support to sufferers of dementia in a sensitive and understanding manner. 


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£30.00 + VAT

This course is aimed at everyone working in health and social care that makes decisions for people who may lack capacity and who require knowledge of the Mental Capacity Act and, specifically, the issue of deprivation of liberty safeguards.


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£30.00 + VAT

The 2006 the Department of Health sought views to help identify examples where services did not treat people with dignity and respect.


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£30.00 + VAT

The Health and Safety (Display Screen Equipment) Regulations 1992, as amended by the Health and Safety Miscellaneous Amendments Regulations 2002 places significant responsibilities upon employers for the health and safety of their staff. This course has been developed to enable organisations to comply with the law by providing learners with an increased understanding of health and safety relating to display screen equipment and workstations.


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£30.00 + VAT

This course will help employers, employees and the self-employed to maintain good driving practice as required by law.


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£30.00 + VAT

It is vital that those working within health, social care or children and young people’s settings not only understand what it means to have a duty of care in their work role but also how to effectively implement duty of care in everything they do.


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£30.00 + VAT

This course provides learners with an increased awareness of child development issues and highlights the factors that affect the individual pathway along which each child develops.


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£15.00 + VAT

Searching for a job is time-consuming and can often be frustrating. This module will help learners to; keep their job search on track by increasing their job search skills, stay positive, and be more successful at finding and applying for the jobs suited to them.


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